Line 1/Line 2 Setup

The Line Setup tabs give detailed information about the VoIP network and may be switched between Standard and Advanced view. The default view is Standard, and may be changed by clicking the button shown below:

Settings for Line 1 and Line 2 are identical.

In Standard view, a user will have the option of configuring a SIP Config tab, Features and Dial Plan settings. In Advanced view, the user is given additional options under these tabs and the option of configuring Quality of Service, Network Address Translation (NAT) and Voice Features.

SIP Config - Standard View

Settings under the SIP Config tab are as follows:

Note that field names (such as Extension, Display Name, etc.) will change automatically to reflect the naming conventions of the Proxy Vendor selected. For a complete list of vendors, associated naming conventions and links to platform-specific articles, see Supported Platforms.

Proxy Vendor - allows the user to choose the entry that matches the phone system the VoIP Phone is integrating with.
Extension/SIP User Name/Line - the alphanumeric string that identifies the VoIP extension on the network. It is the number or string to dial to reach this extension.
Authentication User Name (Extension) - the credentials needed to register and authenticate with the VoIP proxy server.
SIP Proxy Address - the network address of the VoIP proxy server.
SIP Proxy Port - this is the network port the VoIP endpoint should use to communicate with the proxy server. Port 5060 is a standard port used in VoIP systems, but may be modified as required.
Display Name - the string used for Caller ID name purposes.
Password - credentials that must be entered.
Registration Expiration - determines the interval in which the VoIP line will attempt to re-register with the Proxy. The proxy may override this setting with a value of its own. If an acknowledgement has not been received from the Proxy within the agreed time, the VoIP card registration information kept in the proxy's database will be cleared. The default registration expiration period is 3600 seconds
SIP Domain Name - SIP domain name to be used if required.
NetBIOS Domain Name - only editable if Proxy Vendor is set to Skype For Business.

Saving/Applying Changes When making changes, the user must make sure to apply changes in order for them to take affect. Clicking save changes will not apply the configuration changes to the VoIP card, but rather save them in a memory cache. If a user saves changes and navigates away from the current tab, the changes are still stored. If changes are saved yet not applied and the device is rebooted, changes will be lost. A user must click Apply Saved Changes to make the changes active.